Manners Matter
Being a Great Host Starts with Warm Welcome
By Shelly Volner I recently received one of nicest compliments I’ve every received from my dear friend Jill Fales. Her 12 year old daughter Janey
No One Looks Good in This Shade of Green
By OCSS Contributing Writer Shelly Volner Merriam Webster’s Dictionary defines envy as the “painful or resentful awareness of an advantage enjoyed by another joined with
Holiday Entertaining: Tips on Being a Great Guest
“Life is short, but there is always time enough for courtesy.” ~ Ralph Waldo Emerson By Dierdre Michalski There are some hard and fast rules
Gratitude: An Attitude We Can Practice All Year Long
By Shelly Volner All around the nation, grocery lists are being made, linens are being pressed and grandma’s china is being dusted off, all in
Making Memorable Introductions
By Lynn Selich If you’ve ever been at an event with someone whom you’ve known for years (or worse your significant other) and suddenly forget
Life’s Gold and Silver: First Day Friends
By Shelly Volner You’ve felt it, haven’t you? That knot in your stomach and overwhelming sense of self-consciousness as you enter a room full of
The Ins and Outs of Opening Doors
By Shelly Volner We’ve all heard the phrase, “don’t let the door hit ya on the way out,” right? I have given it some thought
12 Hot Tips for Beach Blanket Bliss
By Lynn Selich These last, precious few weeks of summer and the unbearable heat, are driving throngs of visitors and locals alike to southern California’s
The Resort at Pelican Hill Introduces Etiquette Classes as Holiday Entertaining Season Approaches
New this fall season, The Resort at Pelican Hill® introduces an expanded series of etiquette classes for children, young adults and ladies. As the holiday entertaining season
When It Comes to Parking Lot Politeness, Remember Fried Green Tomatoes
By Shelly Volner We have all been there. Driving around, around and around again in a busy shopping center parking lot in search of the




